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SEBI Disclosures
(Last Updated: 24 October 2026)

01 · Important Disclosures
Registration details, advisory terms, fees, risks, conflicts, privacy, grievance redressal and other required disclosures.

​Investment Adviser Details

 

Name: Rachna Chauhan
Registration Status: Individual Investment Adviser
SEBI Registration No.: INA000014632
Registration Validity: Perpetual
Principal Officer: Rachna Chauhan

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Rachna Chauhan is a SEBI Registered Investment Adviser and provides investment advisory and related financial planning services in accordance with the applicable provisions of the SEBI Act, SEBI (Investment Advisers) Regulations, 2013, and applicable circulars, directions and guidelines issued by SEBI from time to time.

 

The registered office address, telephone number, Principal Officer contact details and other regulatory contact particulars are provided in the Escalation Matrix available on this website.

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360° Wealth Advice is an investor financial awareness and advisory communication identity associated with Rachna Chauhan. It is not a separate legal entity and is not a separately registered SEBI Investment Adviser.

 

All investment advisory services are provided by Rachna Chauhan, Individual Investment Adviser, SEBI Registration No. INA000014632.​

 

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Regulatory Disclaimer

Registration granted by SEBI, certification from NISM, and compliance with applicable regulatory requirements do not guarantee the performance of the Investment Adviser or assure returns to investors.

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Investments in securities markets are subject to market risks. Investors are advised to read all related documents carefully before investing.

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Past performance, if referred to, should not be taken as an indication or guarantee of future performance.​

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Nature and Scope of Services

The Investment Adviser provides fee-based investment advisory and financial planning services.

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The services may include, as applicable to the client:

*   Investment advisory relating to securities covered under the applicable SEBI regulatory framework.

*   Portfolio review and analysis.

*   Asset allocation and investment planning.

*   Goal-based financial planning.

*   Retirement and long-term financial planning.

*   Review of existing investments.

*   Risk profiling and suitability assessment.

*   Financial awareness and investor education.

 

Investment advice is provided only after completion of the applicable onboarding requirements, including KYC, risk profiling, suitability assessment and execution of the Investment Advisory Agreement.

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The Investment Adviser does not provide investment advice without completing the required risk profiling and suitability assessment.

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The Investment Adviser does not provide any assurance, guarantee, target or minimum return on investments.​

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Fee-Based Model and No Commission

The Investment Adviser follows a fee-based advisory model on AUA for all the product regulated by SEBI.

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The Investment Adviser does not receive commission, brokerage, distribution commission, trail commission, referral fee or other product-linked remuneration from manufacturers or distributors of financial products for providing investment advice.

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The Investment Adviser does not undertake distribution of financial products.

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Where direct plans are available and suitable for the client, investment advice is based on direct plans in accordance with the applicable regulatory framework.

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The client is responsible for making the final investment decision.

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Client Funds, Securities and Account Access

The Investment Adviser:

*   Does not accept or handle client funds.

*   Does not accept or hold client securities.

*   Does not operate or maintain custody of client investment accounts.

*   Does not collect or retain client passwords, PINs, OTPs, trading credentials or banking credentials.

*   Does not request clients to transfer investment money to the Investment Adviser.

*   Does not have authority to withdraw, transfer or otherwise operate client funds or securities.

*   Does not provide discretionary portfolio management.

*   Does not execute transactions on behalf of clients without the specific consent required under the

     applicable regulatory framework.

 

Clients are advised to transact directly through their own bank, broker, mutual fund platform, registrar or other authorised intermediary, as applicable.

 

Clients should never share their OTP, password, PIN, UPI PIN, CVV, trading credentials or other confidential authentication information with the Investment Adviser or any person claiming to represent the Investment Adviser.​

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Execution and Implementation

The Investment Adviser does not undertake independent execution of investment transactions on behalf of clients.

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The client retains complete control over the execution of investment decisions.

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Where execution-related assistance is permitted under the applicable regulatory framework, any such assistance, if provided, shall be based on the client's specific instructions and the required positive consent. Such assistance shall not transfer control of the client's funds or securities to the Investment Adviser.

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The Investment Adviser does not receive or handle client investment money for the purpose of purchasing securities or financial products.

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There is no free trial or free investment advisory service offered with the intention of subsequently converting the client into a paid advisory relationship.​

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Risk Profiling and Suitability

Investment advice is provided only after obtaining the information necessary to assess the client's:

*   Financial situation;

*   Investment objectives;

*   Investment horizon;

*   Risk-taking ability;

*   Risk tolerance;

*   Risk capacity;

*   Liquidity requirements;

*   Existing investments;

*   Liabilities and other relevant financial commitments; and

*   Other material information relevant to determining suitability.

 

The Investment Adviser undertakes risk profiling and suitability assessment before providing investment advice.

 

The client is expected to provide complete, accurate and updated information. The quality and suitability of advice may be affected if the information provided by the client is incomplete, inaccurate or outdated.

 

The client should inform the Investment Adviser of any material change in financial circumstances, investment objectives, liabilities, risk profile or other relevant circumstances.

 

Past performance of any security, investment strategy or portfolio is not indicative of future performance.​

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Fees and Charges

The fees charged by the Investment Adviser are disclosed to the client before commencement of the advisory relationship and are governed by the Investment Advisory Agreement.

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The Investment Adviser complies with the applicable regulatory limits on fees.

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For clients to whom the applicable SEBI fee limits apply, the maximum permissible fee under the fixed-fee mode is ₹1,51,000 per financial year per family, and under the Assets Under Advice mode the applicable maximum fee is 2.5% per annum per family, subject to the applicable regulatory provisions and exemptions.

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The applicable fee structure, payment frequency and other commercial terms are agreed with the client in writing.

 

Where advance fees are collected, the applicable regulatory limits relating to advance fees and refund of unexpired fees shall be followed.

 

In the event of termination of the advisory relationship, any refund of unexpired fees, where applicable, shall be dealt with in accordance with the applicable regulatory requirements and the Investment Advisory Agreement.

 

No fee is payable merely for providing access to information or for introducing a financial product.​

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Payments to the Investment Adviser

Advisory fees should be paid only against the applicable advisory bill or invoice and through permitted banking or digital payment channels.

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The Investment Adviser does not request clients to make payments into personal accounts of employees, representatives, agents or unrelated persons.

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Clients should verify the payment details before making any payment.

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Payment of money for investment in securities or financial products should never be made to the Investment Adviser.

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UPI Payment/QR Code and SEBI Check

The Investment Adviser has a SEBI-validated UPI ID/QR Code for collection of advisory fees:

 

UPI ID for Advisory Fees only : rachnachauhan.ia@validhdfc

QR Code for Advisory Fee Payment : 

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The applicable QR code and payment information displayed on this website or on the advisory invoice should be used only for payment of advisory fees.

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Clients may verify the UPI ID/QR Code and Account Details of Investment Advisors through SEBI Check (https://siportal.sebi.gov.in/intermediary/sebi-check) before making payment.

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The UPI facility is intended only for payment of legitimate advisory fees and must not be used for transferring money for investment purposes.

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The Investment Adviser will never ask a client to share the UPI PIN, OTP, bank password, card PIN, CVV or other authentication credentials.

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Services Relating to Matters Outside the SEBI Regulatory Framework

Investment advisory services relating to securities covered under the SEBI regulatory framework are provided in accordance with the applicable SEBI requirements.

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Where any service or activity falls outside the regulatory purview of SEBI, the same shall be separately identified and disclosed to the client.

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Where required under the applicable regulatory framework, the client shall provide the prescribed declaration or undertaking acknowledging that such service or activity is outside the purview of SEBI and that the regulatory recourse available under the SEBI framework may not apply to such service.

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General financial awareness and educational information shall not be construed as personalised investment advice unless provided as part of the formal advisory relationship.

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Conflict of Interest

The Investment Adviser shall identify, disclose and appropriately manage actual, potential or perceived conflicts of interest.

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The Investment Adviser shall act in the best interest of the client and shall not place its own interests ahead of the client's interests.

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Any material conflict of interest that may affect the objectivity or independence of advice shall be appropriately disclosed to the client.

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The Investment Adviser does not receive product-linked commissions or incentives from financial product manufacturers for recommending products.

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Associated or Group Entities

The Investment Adviser shall disclose any material association, affiliation or relationship with other entities that may create a conflict of interest in providing investment advice.

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There are no group entities or associated entities involved in the provision of investment advisory services that receive product-linked remuneration for the recommendations provided by the Investment Adviser.​

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No Guarantee of Returns

Investment advice is based on available information, analysis, assumptions, client-specific circumstances and prevailing market conditions.

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No assurance or guarantee is provided regarding:

*   Capital protection;

*   Minimum returns;

*   Target returns;

*   Guaranteed returns;

*   Future performance;

*   Achievement of financial goals; or

*   Outperformance of any benchmark or market index.

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Investment decisions involve risk and the client remains responsible for the final investment decision.

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Investor Complaints and Complaint Disclosure

The Investment Adviser maintains a mechanism for receiving and resolving investor complaints.

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Complaints may be submitted directly to the Investment Adviser through the official contact details provided in the Escalation Matrix on this website.

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The Investment Adviser shall endeavour to resolve complaints at the earliest and, in any event, within 21 days from receipt of the complaint, subject to the nature and circumstances of the complaint.

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The monthly investor complaint disclosure is maintained in accordance with the applicable SEBI requirements.

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The complaint information for the relevant month is displayed on the homepage as required under the applicable regulatory framework. Detailed complaint information and historical disclosures are also maintained on the website under the relevant investor complaint/compliance section.

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The complaint disclosure includes, as applicable:

*   Complaints received directly from investors;

*   Complaints received through SEBI SCORES;

*   Complaints received from other sources;

*   Complaints pending at the end of the previous month;

*   Complaints received during the month;

*   Complaints resolved;

*   Total pending complaints;

*   Complaints pending for more than three months;

*   Average resolution time; and

*   Complaints relating to impersonation of the Investment Adviser by any other entity.​​

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Grievance Redressal and Escalation

In case of any concern or grievance regarding the advisory services, clients are encouraged to reach by writing to the email address mentioned in the escalation matrix.

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​​All complaints will be reviewed with due attention and seriousness to resolve them in a fair and transparent manner. A response will be provided within 21 days from the day of complain, and communication for grievance resolution will be communicated through email only.

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If the response is not received within the specified time or is not satisfactory, the complaint may be escalated as follows:

 

SEBI SCORES

Investors may lodge a complaint through the SEBI SCORES platform in accordance with the applicable process.

SEBI SCORES: https://scores.sebi.gov.in/scores-home/

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Physical Communication (if required)

Office of Investor Assistance and Education
Securities and Exchange Board of India
SEBI Bhavan, Plot No. C4-A, ‘G’ Block
Bandra-Kurla Complex, Bandra (E)
Mumbai – 400 051

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Online Dispute Resolution

Where applicable, investors may use the Online Dispute Resolution (ODR) mechanism in accordance with the prevailing regulatory framework.

SMART ODR: https://smartodr.in/

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Disciplinary History

As on date, there are no disciplinary actions or proceedings initiated or pending against the Investment Adviser by any regulatory authority that are required to be disclosed.

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Any material regulatory action, disciplinary proceeding or other matter required to be disclosed under the applicable regulatory framework shall be appropriately disclosed and updated.

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Use of Artificial Intelligence

The Investment Adviser does not use Artificial Intelligence (AI) tools for providing investment advice or making investment recommendations to clients.

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Any change in the use of AI in the advisory process shall be appropriately disclosed to clients in accordance with the applicable regulatory requirements.

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Advertisements and Public Communications

All advertisements, website content and public communications relating to the Investment Adviser shall be prepared and maintained in accordance with the applicable SEBI requirements.

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The Investment Adviser shall not:

*   Make misleading or deceptive statements;

*   Promise or guarantee returns;

*   Represent minimum or assured returns;

*   Use unverified performance claims;

*   Make unfair comparisons;

*   Use misleading superlatives;

*   Make statements that may create an unrealistic expectation of returns; or

*   Misrepresent the scope, nature or regulatory status of the Investment Adviser.

 

Where applicable, advertisements shall contain the prescribed regulatory warning:

“Investment in securities market are subject to market risks. Read all the related documents carefully before investing.”

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The prescribed regulatory disclaimer shall also be used wherever applicable:

“Registration granted by SEBI, enlistment with IAASB and certification from NISM in no way guarantee performance of the IA or provide any assurance of returns to investors.”

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The SEBI logo shall not be used in advertisements, promotional material or other communications in a manner prohibited by the applicable regulations or circulars.

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Advertising and promotional material shall be retained for the period prescribed under the applicable regulatory framework.

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Website and Official Communication

The official website is maintained for providing information regarding the Investment Adviser, its services, regulatory disclosures, investor awareness and related information.

 

Official communication with clients is undertaken only through Email Address of the Investment Adviser mentioned in advisory agreement.

 

Clients should verify the authenticity of any communication claiming to originate from the Investment Adviser, particularly where the communication requests money, credentials, OTPs, bank details or other confidential information.

 

The Investment Adviser shall not ask clients to transfer investment funds to the Investment Adviser or to any person claiming to act on its behalf.​

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Fraud, Impersonation and Cyber Security Awareness

Investors are advised to remain alert to fraudulent persons or entities impersonating the Investment Adviser or using similar names, logos, websites, social media profiles, telephone numbers, email IDs or payment details.

 

The Investment Adviser shall not:

*   Ask investors to transfer investment funds to the Investment Adviser;

*   Ask investors to disclose passwords, OTPs, PINs or other authentication credentials;

*   Guarantee returns;

*   Promise recovery of investment losses in exchange for a payment;

*   Ask investors to install unknown applications or provide remote access to devices; or

*   Ask investors to transfer money to an unrelated bank account or UPI ID.

 

Investors should independently verify payment details and communication before making any payment.

 

Any suspected impersonation, fraudulent communication or misuse of the name or identity of the Investment Adviser should be reported immediately through the official contact details provided in the Escalation Matrix.

 

The number of complaints received during a month against the Investment Adviser due to impersonation by another entity shall be disclosed in the applicable monthly complaint disclosure.

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Confidentiality of Client Information

Client information and personal data obtained during the advisory relationship shall be handled confidentially and used for legitimate purposes connected with providing the agreed services and meeting applicable legal and regulatory obligations.

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Client information shall not be disclosed to third parties except where:

*   Required by law or regulation;

*   Required by a regulatory or statutory authority;

*   Required for legitimate service or compliance purposes;

*   Necessary for grievance or dispute resolution; or

*   Permitted or specifically authorised by the client.

 

The Investment Adviser shall take reasonable measures to protect client information from unauthorised access or disclosure.​​

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Records and Compliance

The Investment Adviser maintains records relating to clients, advice, communications, transactions where applicable, complaints and other matters in accordance with the record-retention requirements prescribed under the applicable regulatory framework.

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The Investment Adviser undertakes the annual compliance audit required under the applicable SEBI regulatory framework.

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The status of the applicable compliance audit, including adverse findings and action taken, if any, is maintained and disclosed in accordance with the applicable SEBI requirements.

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The compliance audit report and applicable disclosures shall be made available to clients and regulators in the manner prescribed under the applicable regulatory framework.

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Investor Awareness and Financial Education

The Investment Adviser may undertake investor awareness and financial education initiatives for improving financial literacy and awareness.

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Educational or awareness material is intended to provide general information and should not automatically be taken as personalised investment advice.

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Any personalised investment recommendation shall be provided only within the formal investment advisory relationship and after completion of the applicable onboarding, risk profiling and suitability requirements.

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Accessibility and Inclusivity

The Investment Adviser is committed to providing its website and digital information in an accessible manner to the extent applicable under the regulatory requirements governing SEBI-regulated entities.

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Reasonable efforts are made to ensure that website content, documents, images, tables and other digital information are accessible to investors, including persons with disabilities.

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The website's accessibility features and content shall be reviewed and updated from time to time in accordance with applicable regulatory requirements.

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Investors facing difficulty accessing any information on the website may contact the Investment Adviser through the official contact details provided at the bottom of this page.​

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Client Responsibility

Investors are expected to:

*   Provide complete and accurate information about themselves, portfolio or any material changes that can    

     influence future financial decision;

*   Keep their KYC and financial information updated;

*   Inform the Investment Adviser of material changes in their circumstances;

*   Review all advice and investment-related documents carefully;

*   Make their own final investment decisions;

*   Verify investment and payment details independently;

*   Protect their passwords, PINs, OTPs and other credentials;

*   Not rely solely on past performance; and

*   Understand the risks associated with investments before investing.

 

The Investment Adviser shall not be responsible for consequences arising from inaccurate, incomplete or outdated information provided by the client or from investment decisions independently taken by the client.

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General Disclaimer

Information provided through the website, educational material, presentations, articles or other public communications is intended for general information and investor awareness purposes unless expressly identified as personalised investment advice.

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Market data, information, estimates, opinions and other material may be obtained from sources believed to be reliable; however, no representation is made that such information is complete, accurate or current at all times.

 

Investors should independently evaluate the risks and suitability of any investment before making an investment decision.

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Nothing contained in general educational or awareness material should be interpreted as a promise, assurance or guarantee of investment returns.

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Important Investor Protection Notice

Investors should deal only with the Investment Adviser through the official communication channels and payment details disclosed by the Investment Adviser.

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Investors should independently verify the identity and regulatory status of any person claiming to represent the Investment Adviser.

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Do not share your OTP, password, PIN, UPI PIN, CVV, trading credentials or banking credentials with anyone.

 

Do not transfer investment money to the Investment Adviser or to any person claiming to act on behalf of the Investment Adviser.

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Advisory fees should be paid only against the applicable advisory bill or invoice through the designated payment channel.​​​

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UPI QR CODE

02 · Investor Charter
The Investor Charter, investor rights and responsibilities, services, and grievance process.

Updated with reference to SEBI Circular No. SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2025/80 dated 2 June 2025, “Investor Charter for Investment Advisers”, and the applicable SEBI Master Circular for Investment Advisers dated 6 February 2026.

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A. Vision and Mission Statements for Investors

Vision - 

Invest with knowledge & safety.

 

Mission -

Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

 

B. Details of Business Transacted by the Investment Adviser with Respect to the Investors

The Investment Adviser shall:

  • Enter into an agreement with the client providing all details, including fee details, aspects of conflict of interest disclosure and maintaining confidentiality of information.

  • Conduct proper and unbiased risk profiling and suitability assessment of the client.

  • Conduct compliance audit annually as prescribed under the applicable regulatory framework.

  • Disclose the status of complaints on its website.

  • Disclose the name of the Investment Adviser, proprietor name, type of registration, registration number, validity, complete address with telephone numbers and associated SEBI Office details, as   applicable, on its website.

  • Employ only qualified and certified employees, wherever employees are employed.

  • Deal with clients only through official communication numbers.

  • Maintain records of interactions with all clients, including prospective clients prior to onboarding, where any conversation related to advice has taken place.

  • Ensure that all advertisements are in adherence to the provisions of the Advertisement Code for Investment Advisers.

  • Not discriminate in terms of services provided among clients opting for the same or similar products/services offered by the Investment Adviser.

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C. Details of Services Provided to Investors (No Indicative Timelines)

1. Onboarding of Clients

The Investment Adviser shall undertake the following during onboarding:

  • Sharing of the Investment Advisory Agreement with the client.

  • Completing KYC of clients in accordance with applicable requirements.

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2. Disclosure to Clients

The Investment Adviser shall:

  • Provide full disclosure about its business, affiliations and compensation in the Investment Advisory Agreement.

  • Not access the client's accounts or holdings for offering investment advice.

  • Disclose the risk profile to the client.

  • Disclose any conflict of interest of the investment advisory activities with any other activities of the Investment Adviser.

  • Disclose the extent of use of Artificial Intelligence tools in providing investment advisor services.

  • Provide investment advice to the client based on the risk profiling of the client and suitability of the client.

  • Treat all advisory clients with honesty and integrity.

  • Make adequate disclosure to the investor of all material facts such as risks, obligations, costs, etc. relating to the products or securities advised by the Investment Adviser.

  • Provide clear guidance and adequate caution notice to clients when providing investment advice for dealing in complex and high-risk financial products/services.

  • Ensure confidentiality of information shared by clients unless such information is required to be provided in furtherance of discharging legal obligations or a client has provided specific consent to share such information.

  • Disclose the timelines for the various services provided by the Investment Adviser to clients and ensure adherence to the said timelines.

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D. Details of Grievance Redressal Mechanism and How to Access It

1. Filing a Complaint or Grievance Against the Investment Adviser

An investor can lodge a complaint or grievance against the Investment Adviser through the following mechanisms.

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Mode of Filing the Complaint with the Investment Adviser
  • In case of any grievance or complaint, an investor may approach the Investment Adviser.​

  • The Investment Adviser shall strive to redress the grievance immediately, but not later than 21 days from the receipt of the grievance.​

  • The applicable contact details and escalation mechanism are provided in the Escalation Matrix available on this website.

 

Mode of Filing the Complaint on SCORES or with the Investment Adviser Administration and Supervisory Body (IAASB)

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A. SCORES 2.0
  • SCORES 2.0 is the web-based, centralised grievance redressal system of SEBI for facilitating effective grievance redressal in a time-bound manner.​

  • Investors may lodge and track their complaints through the SCORES 2.0 platform.​

  • Two-Level Review for Complaint/Grievance Against an Investment Adviser

First review: Designated body, i.e. IAASB

Second review: SEBI

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B. Email to the Designated Email ID of IAASB
  • Investors may also submit their complaint/grievance to the designated email ID of IAASB, as applicable.​

  • The applicable IAASB grievance mechanism and designated contact details may be obtained through the relevant IAASB/SEBI regulatory channels.

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2. SMART ODR

If the investor is not satisfied with the resolution provided by the Investment Adviser/market participant, the investor has the option to file the complaint/grievance on the SMART ODR platform for resolution through online conciliation or arbitration, in accordance with the applicable ODR framework.

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3. Physical Complaints

With regard to physical complaints, investors may send their complaints to:

 

Office of Investor Assistance and Education
Securities and Exchange Board of India
SEBI Bhavan, Plot No. C4-A, ‘G’ Block
Bandra-Kurla Complex, Bandra (E)
Mumbai – 400 051

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E. Rights of Investors

Investors have the following rights:

1. Right to Privacy and Confidentiality: The right to privacy and confidentiality of information shared with the Investment Adviser, subject to applicable legal and regulatory requirements.

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2. Right to Transparent Practices: The right to receive clear and transparent information regarding the services being provided by the Investment Adviser, applicable fees, terms and conditions and other material matters.

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3. Right to Fair and Equitable Treatment: The right to fair and equitable treatment by the Investment Adviser without discrimination among clients receiving the same or similar services.

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4. Right to Adequate Information: The right to receive adequate, clear and relevant information necessary to make informed decisions.

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5. Right to Initial and Continuing Disclosure: The right to receive material disclosures initially and on an ongoing basis, wherever such disclosure is required.

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6. Right to Receive Information About Statutory and Regulatory Disclosures: The right to receive information about applicable statutory and regulatory disclosures made by the Investment Adviser.

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7. Right to Fair and True Advertisement: The right to receive advertisements and public communications that are fair, true, accurate and compliant with applicable regulatory requirements.

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8. Right to Awareness About Service Parameters and Turnaround Times: The right to be informed about the service parameters and applicable turnaround times.

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9. Right to be Informed of the Timelines for Each Service: The right to receive information about the timelines applicable to the various services provided by the Investment Adviser.

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10. Right to be Heard and Satisfactory Grievance Redressal: The right to be heard and to seek satisfactory redressal of grievances through the prescribed mechanisms.

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11. Right to Have Timely Redressal: The right to timely resolution of complaints and grievances in accordance with applicable regulatory requirements.

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12. Right to Suitability of Financial Products: The right to receive investment advice based on appropriate risk profiling and suitability assessment.

 

13. Right to Exit from Financial Product or Service: The right to exit from a financial product or service in accordance with the applicable terms of the agreement with the Investment Adviser and the applicable regulatory framework.

 

14. Right to Clear Guidance and Caution Notice for Complex and High-Risk Products: The right to receive clear guidance and adequate caution when dealing with complex and high-risk financial products and services.

 

15. Additional Rights of Vulnerable Consumers: The right of vulnerable consumers, including persons with disabilities, to access services in a suitable manner.

 

16. Right to Provide Feedback: The right to provide feedback on the financial products and services used.

 

17. Right Against Coercive, Unfair and One-Sided Clauses: The right to protection against coercive, unfair and one-sided clauses in financial agreements.

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F. Expectations from Investors

Responsibilities of Investors

 

DO's

1. Deal Only with SEBI Registered Investment Advisers: Always deal with SEBI Registered Investment Advisers.

 

2. Verify Registration: Ensure that the Investment Adviser has a valid SEBI registration.

 

3. Check the SEBI Registration Number: 

Always verify the SEBI registration number of the Investment Adviser before availing investment advisory services. 

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Investors should refer to the official list of SEBI Registered Investment Advisers maintained by SEBI for verification of registration details.

 

4. Pay Only Advisory Fees:

Pay only advisory fees to the Investment Adviser.

 

Make payments of advisory fees through permitted banking channels and maintain duly signed receipts or appropriate payment records mentioning the details of the payment.

 

Where applicable, investors may make payment of advisory fees through the Centralised Fee Collection Mechanism (CeFCoM) of IAASB if the Investment Adviser has opted for the mechanism.

 

Do not provide funds to the Investment Adviser for making investments on your behalf.

 

5. Ask for Risk Profiling: Always ask for your risk profiling before accepting investment advice. ​Insist that the Investment Adviser provides advisory strictly on the basis of your risk profile and takes into account available investment alternatives.

 

6. Ask Questions and Clear Doubts: Ask all relevant questions and clear your doubts with your Investment Adviser before acting on investment advice.

 

7. Assess Risk, Return, Liquidity and Safety: Assess the risk-return profile of the investment as well as its liquidity and safety aspects before making investments.

 

8. Obtain Terms and Conditions in Writing: Insist on receiving the terms and conditions in writing and duly agreed to by the parties.Before dealing with any Investment Adviser read these terms and conditions carefully, particularly those relating to:

*  Advisory fees;

*  Advisory plans;

*  Category of recommendations;

*  Scope of services; and

*  Other applicable terms and conditions

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9. Be Vigilant: Be vigilant in all your investment transactions and communications.

 

10. Approach Appropriate Authorities: Approach the appropriate authorities for redressal of your doubts or grievances where required.

 

11. Report Assured or Guaranteed Return Claims: Inform SEBI about Investment Advisers offering assured or guaranteed returns.

 

12. Right to Exit: Always be aware that you have the right to exit the services of an Investment Adviser in accordance with the applicable terms of the agreement and regulatory framework.

 

13. Right to Clarification and Guidance: Always be aware that you have the right to seek clarifications and clear guidance regarding investment advice.

 

14. Right to Provide Feedback: Always be aware that you have the right to provide feedback to the Investment Adviser in respect of services received.

 

15. Protection Against Contravening Clauses: Always be aware that you will not be bound by any clause prescribed by the Investment Adviser that contravenes applicable regulatory provisions.

 

DON'Ts

1. Do Not Fall for Stock Tips: Do not fall for stock tips offered under the pretext of investment advice.

 

2. Do Not Provide Funds for Investment: Do not provide funds to the Investment Adviser for making investments on your behalf.

 

3. Do Not Fall for Assured or Exorbitant Return Promises: 

Do not fall for promises of indicative, exorbitant, assured or guaranteed returns by Investment Advisers.

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Do not allow the expectation of high returns to override rational investment decisions.

 

4. Do Not Rely on Luring Advertisements or Market Rumours: Do not fall prey to misleading or luring advertisements, unsolicited investment offers or market rumours.

 

5. Do Not Act Solely on Unverified Calls or Messages: Avoid making investment transactions solely on the basis of phone calls or messages from any Investment Adviser or its representatives without verifying the communication and understanding the advice.

 

6. Do Not Make Decisions Due to Repeated Calls or Messages: Do not take investment decisions merely because of repeated messages, calls or other communications from Investment Advisers.

 

7. Do Not Fall for Discounts, Incentives or Gifts: Do not fall prey to limited-period discounts or other incentives, gifts or inducements offered by Investment Advisers.

 

8. Do Not Rush into Unsuitable Investments: Do not rush into making investments that do not match your risk-taking appetite, financial circumstances and investment goals.

 

9. Do Not Share Login Credentials: Do not share login credentials, passwords, OTPs, PINs or other authentication information relating to your trading account, demat account or bank account with the Investment Adviser or any other person.

 

Vigilance: Our Shared Responsibility (सतर्कता: हमारी साझा जिम्मेदारी)

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Let us come together to nurture a culture of integrity, transparency, and accountability in every sphere of life.

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We encourage everyone to participate in the Central Vigilance Commission’s e-Pledge initiative and reaffirm their commitment to honesty and good governance.

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👉 Take the e-Pledge at https://pledge.mygov.in/cvc/​

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03 · Complaints Data & Compliance Audit Disclosure
Clearly presented reporting tables and applicable audit disclosures.

Complaints data for the month ending – 30th September 2026

Trend of Monthly disposal of Complaints

Trend of Annual disposal of Complaints

Disclosure of annual compliance audit reports

Escalation matrix – SEBI mandatory disclosure

Accessibility policy


I am committed to ensuring accessibility of my website for all users, including Persons with Disabilities (PwDs), in line with the Rights of Persons with Disabilities Act, 2016 and SEBI circulars. If you face any difficulty in accessing content, please contact the Nodal Officer below:

 

Nodal Officer for Accessibility & Grievance Redressal:

 

Name: Rachna Chauhan

SEBI RIA Registration No: INA000014632
Email: Mention Subject: “Accessibility Policy Related”

      Email address for onboarded Clients           : Online.write2me@gmail.com

      Email address for general queries/ enquires  : Query4wealth@gmail.com 

Mobile: 7815023411  (Send SMS to receive call back or can call only between 11am – 1pm)

Rachna Chauhan

SEBI Registered Investment Adviser | Individual |

SEBI Registration No: INA000014632 | Validity: Perpetual

Investment Adviser / Compliance Officer: Rachna Chauhan

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Certified Financial Planner (CFP®), FPSB India | No. IN151762

Complaint data for the month ending
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  • Registration granted by SEBI, enlistment with IAASB and certification from NISM in no way guarantee performance of the IA or provide any assurance of returns to investors.

  • Investment in securities market are subject to market risks. Read all the related documents carefully before investing.

  • Investment advisory services are provided only to clients who are formally onboarded under an Investment Advisory Agreement, following the applicable KYC, risk profiling and suitability  assessment requirements.​             

   

   © 2020–2026 Rachna Chauhan / 360° Wealth Advice | All rights reserved.

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